Troubleshooting Login Issues
If you encounter any issues while trying to log in, here are a few troubleshooting tips:
Forgot Password
If you have forgotten your password, click on the “Forgot Password” link on the login page. You will be asked to enter your registered email address to receive a password reset link.
Incorrect Email or Password
Double-check that you have entered the correct email address and password. Ensure that there are no typos and that the Caps Lock key is not on.
Account Locked
If you have tried to log in multiple times with incorrect credentials, your account might be temporarily locked for security reasons. Wait for a few minutes and try again, or contact customer support for assistance.
Browser Issues
Ensure that your web browser is up to date. Sometimes, clearing your browser’s cache and cookies can resolve login issues